Return & Refund Policy
Return & Refund Policy
Thank you for shopping with Molvix.
We accept returns within 14 days of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
To initiate a return, please contact us at: Molvix121@outlook.com with your order number and reason for return.
Please note:
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Customers are responsible for return shipping costs.
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We do not cover return shipping fees unless the item is defective or incorrect.
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Original shipping fees are non-refundable.
Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 3-7 business days to your original payment method.
Non-returnable items:
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Worn or used products
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Damaged items not caused by us
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Items returned without prior contact
If you receive a defective or incorrect product, please contact us within 48 hours of delivery.
Molvix reserves the right to refuse returns that do not meet the above conditions.